AnswerPlus
Verified on March 29th, 2016
AnswerPlus Inc. is a full-service, 24/7, Inbound Call Centre, specializing in Emergency Response, Off-Premise Reception, Help Desk, Order Taking, and Consumer Response applications.
AnswerPlus is an award-winning, 24/7, bilingual, inbound call centre with locations in Toronto, Hamilton, and Montreal. Acting as the voice of companies since 1961, we specialize in developing custom communications and customer service solutions. We provide outstanding customer service to companies of all sizes and offer Answering services, Call Centre services and Emergency Call services.
Unlike organizations that use the mantra customers are the number one priority, we have a slightly different philosophy. At AnswerPlus we put customers third. Employees are the number one priority. It’s a matter of simple logic — if they are respected, happy and have the skills to do the job, they will be excellent at what they do. Excellence will keep callers happy (priority two) which ultimately translates into generating loyalty and repeat business for our clients.