Author Background

Wendy Duncan brings strong business skills and a broad marketing background to the Distinctive Edge Inc. Her organizational talents, communication abilities and a passion for customer satisfaction builds strong connections with our clients. An experienced team player, she has served on numerous committees for business, professional and community organizations. This involvement affirms her abilities to move discussions toward actions and results.

A twelve year veteran in direct marketing, Wendy has proven skills in:

CUSTOMER RELATIONS - superior communication skills, an attentive listener and a dedicated customer focus.

SALES EXPERIENCE - establishing long term relationships with retail, wholesalers and identifying new business opportunities in Ontario and Western Canada.

TRADE SHOW EXPERTISE - planning, preparation, participation, and follow-up for profitable results to support marketing and sales objectives.

TRAINING DEVELOPMENT - developing and delivering training for corporate and small business clients including DowElanco, ParaMed Health Services, Home Hardware and Sew Fancy.

PROGRAM COORDINATION - directing needs assessment, budget management, location and facilitator arrangements, and follow-up evaluation.

ADULT EDUCATION - delivering job-oriented and workplace skills training for over ten years, plus a Masters in Education focusing on Adult Education.

The Distinctive Edge has a proven professional in Wendy Duncan. She contributes to our strong foundation enabling us to provide superior business training to clients who demand results.The Company The Distinctive Edge Inc. is based in Central Ontario. Backed by over seven years experience in coordination, design and delivery, we provide effective results-based training. Our staff has the knowledge and resources to build a training course guaranteed to deliver the defined outcomes. This means you get a solid return for your training dollars.

Our company provides services in the following areas:

ASSESSMENT: What skill levels do your staff or target group already have? What are the desired outcomes? How can this be reached? The Distinctive Edge will help you evaluate the answers. We're looking for a win-win scenario for your firm, your staff, your business efficiency and The Distinctive Edge.

TRAINING CONSULTING: The Distinctive Edge will work with your team to establish objectives, design the process to reach them, and evaluate your progress. By combining your knowledge of product/service and marketplace with our expertise in growing the skills of your staff, we can produce greater efficiencies and timely results

TRAINING IMPLEMENTATION: Once the training program has been setup, The Distinctive Edge will work with your staff to implement and apply this learning to your workplace and ensure skill application and comprehension. We'll also assist you in troubleshooting and early adoption support to smooth the transition process. We'll help you make the most of your choice to use our training.

SET UP IN-HOUSE SUPPORT: If you decide to set up ongoing training and skill upgrading in-house, the Distinctive Edge will assist you in setting up the support system, conducting update training and providing troubleshooting and backup assistance.

The Distinctive Edge encourages long term, productive and positive relationships with our clients. Pricing is custom and contingent on factors such as the size and scope of the training program: one time versus ongoing arrangements, and services required. Our clients include DowElanco, The Parker Group, Home Hardware, Sew Fancy and ParaMed Health Services.